ARSHDEEP, DUDLEY PORT NEEDS SACKING!!!!!!
I work on a farm and we have two postcodes for the two entrances on site. The small entrance cannot be accessed by delivery vehicles larger than a transit so the farmer built a main entrance that allows hgv access onto the site. This is not recent and has been in place for many years now. When we receive deliveries through DPD we pray that we do not get the driver Arshdeep as he is completely incompetent and has been nothing but disruptive to our business. Other DPD drivers have no issue making deliveries to us and collecting goods when needed but if Arshdeep comes up as our driver on the tracking information, I can almost guarantee we will not be receiving our delivery. This has cost us time and money and complaining to anyone at DPD is impossible to speak to a real person. I have now taken to complaining to the companies that are using you instead so they look at other courier companies. This week we were due a delivery on Wednesday and Arshdeep sent us an email saying oops he missed us. Its amazing how you can miss a business with over 20 members of staff on site during working hours 7am till 5pm. It is also more interesting as the tracking shows where he is and he is never anywhere near us when we receive the unable to deliver notifications. We are now desperate for that delivery we should have received 2 days ago and it appears you are sending it back to the supplier and screwing us over again. I expect a call from someone who can do something about Arshdeep as no one wants to help at DPD so far. Our issue is specifically the depot that covers B98 9.
**UPDATE**
The company have resent our delivery and ARSDEEP was due between 12 and 1 today. After watching the cameras for the hour with no sign I went back to my office and noted that at 1.01pm Arsedeep sent an email to say he'd missed us. Unless he drives an invisible van then there is no way he got close enough to assess if we were open. We even had the shutter wide open to ensure he could get in to reduce excuses. Just another way that this driver has cost us more money and time as a business. This driver is from Dudley Port depot so beware if you get anything delivered from there.
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