We were in waiting for our delivery, instead of ringing the bell on our front door the driver decided to wander up the back garden path and seemingly just take a photo of the porch and go away again taking our parcel with him. Instead of receiving our parcel we got a stupid "oops we missed you" message. Contacting customer service is a complete joke, the phone number is simply a dead end recorded message and the "chat" is completely ignored. We hope to actually get our parcel today by one of us staying by the front door and one of us stationed in the back garden, we do not have high hopes for receiving our parcel even then. We are disappointed that Vodafone is using such a cowboy organisation to deliver our new router.