I have now had 10, yes I said 10, deliveries/collections failed by DPD. Most recently was today, I paid extra for next day delivery yesterday, before 12 as the person receiving the parcel is leaving for Spain early hours of tomorrow morning. The driver collected the parcel yesterday as booked, the online tracking system updated showing that they had received the parcel and then it went wrong. Recent update states, delivery delay and will be updated in 24 hours. This is NOT good enough, the person receiving this parcel will be in Spain by then. I contacted DPD to establish the issue, only to be informed that they can not help me and to wait 24 hours. I even offered to personally drive to the local depot, collect the parcel myself and deliver it. Only to be informed that I can not do that. I can not collect MY items and deliver them. I have paid for a service from DPD, the service that this company is meant to fulfil and they have once again failed. I will never use DPD again.