What an awful company. I was out when an unexpected Saturday delivery was attempted. The message was it would be taken to a pickup location, one that is not convenient, but has in fact gone back to their depot in Reading. I then had the pleasure (not!) of using their chat system to attempt a redirection to the correct address which they pointedly refused to do as their systems can't do that (that was after the first advisor just ended the chat). Instead if they fail on the first delivery it will go to a pick-up centre within a TEN mile radius. Not for me. Have cancelled the delivery with the supplier and advised unless they change from DPD I shall never use them again.