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Anonymous
So, if you've seen my earlier review you would see that DPD delivered my Beats earpods to the wrong flat nowhere near mine. Today, the driver- Bobby (the barking depot in London) just didn't bother to deliver my goods at all. He marked it as delivered and signed for by "YYYY", with no picture. He's either stolen this parcel or dumped it somewhere. The DPD customer service have notified the Depot to tell the driver to go and collect this and bring it to my address- but I am now expected to sit in all day and wait for him after my initial time slot has gone and they outright refused to give me any idea of a time. The customer service agent genuinely just sounded uncaring and bored. DPD is quite honestly useless and I'm baffled as to why companies continue to use them.
1 year ago
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DPD has a 1.2 average rating from 5,106 reviews

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