DPD are the WORST in my area. My home is down a little drive off the high street. This morning I stood in the high street to flag down the driver. Today DPD didn’t use a marked van so I didn’t know to flag down a white van. There were a lot of white vans going past. Unknown to me my next door neighbour was also due a delivery from DPD. He got the same “sorry I missed you” text as me. So he jumped on his bicycle and drove to the DPD van. The driver made an excuse about having put his 4 packages to the back and said he will deliver them at 5.30pm today. I know from experience, he won’t. We both needed our parcels today and neither of us received them. EVERY TIME DPD has a delivery to my home this happens. I’ve put my 3 words and written instructions about where the drive is but, as others have said, the drivers are lazy and happy to take a lot of their load back to the depot each day. I personally LOATHE seeing DPD come up as the courier when I buy stuff. Customer service is just lip service. The drivers are a law unto themselves.
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