“Your driver Shawn won’t be back today” Absolutely shambolic as no delivery was attempted. I put off other commitments today as my parcel was due between 18:36 and 19:36 as not to have to rush back to receive it on time. Angry doesn’t cut it, biggest group of incompetent liars going. Driver didn’t even attempt to reach my block of flats ( which I have a direct view) of the outside, main block door and the only entrance and exit to and from my property. How is this company still in buisness? No way to contact customer service either. 24/7 chat greets you with “closed for the evening” Oh and let’s not forget the photo taken of goodness knows what as proof of delivery and the fact tracking said it was in Southall at 19.04 a whopping 36 miles from my address!!!