My parcel was not delivered and it was returned to me ( damaged) I didn't request to be returned. The buyer took a day off to wait for the delivery for nothing and I had to take an extra day off to wait for the parcel to be returned. I talked to DPD through dpd local online, I was promised that I will receive a phone call within 48 hours. One week later no call, I tried to get in touch with them again, but somehow I am locked out or something I can't get in touch with them by any means, phone or email. So please for the love of God avoid this company like the plague. You have been warned