This is the worse delivery company you can deal with. I order from a company and they sent the parcel with DPD. However, the driver missed my delivery, I reached out to the company asking why it has been missed and how can we solve it as I will not be in the city tomorrow. He kept saying sorry without providing any solutions and he said that he cannot communicate with the parcel shipping department. I believe this is the worse service and customer service ever. The agent was ignoring my questions. The agent confirmed that it is the driver's fault. I asked him since it is the driver's fault can you please get it delivered today he kept saying no and cannot do that as he does not work in that department. He could have called the department and got it sorted. I asked for the department number and he gave me the customer service number I am very very disappointed with the service. Before I order from any company in the future if they are delivering through PDP I will not order. I feel even 1 star is too much for the service that I have not received.