They are the worst delivery company ever. They texted me last Sunday that my parcel would be delivered in the morning. Shortly after, I received another text that they were sorry that the driver missed my home and left my parcel for collection with some local shop. The parcel, I was informed, was to be waiting there for collection until 19 August. Upon checking the location of that shop, it appeared that it was 15 minutes on foot from me, so I was expected to carry a heavy parcel for 15 minutes back home, although I paid for home delivery with my order.
On top of that, today I was able to arrange a collection with the help of a friend, but when he attended the shop, he was told that the parcel was not there. Where is the parcel? No one knows.
In conclusion: I wasted money, time, and health due to the stress associated with this issue. If you want to have peace of mind, avoid this company at any cost.
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