Login
Start Free Trial Are you a business?? Click Here
Anonymous
I am not the ones for writing reviews and certainly not the negative ones but I have been left absolutely frustrated by DPD one too many times now. I am not sure if it's the company's system as a whole or one or two lazy drivers who couldn't be bother looking for the correct address. First time around they didn't made any attempt to deliver the parcel and left the note "Package couldn't be delivered" without giving any explanation to why it couldn't be delivered and it happened 3 times in the following days where they would say an hour slot for the package to be delivered and unable to find the address or for whatever reason would leave the note "Package couldn't be delivered". Eventually after contacting them multiple times they dropped it at some local shop for me to pickup. But this time around the driver just dropped the parcel at the completely wrong address and uploaded a picture noting it's been delivered, I had to take time out of my work again to chase DPD and ask for explanation, they said that depot will call you if the parcel have been retrieved from the wrong address but they never called. Now I am left with the missing package which I was extremely looking forward to... Absolutely unprofessional and annoying behaviour from DPD more than once now.
1 year ago
Read DPD Reviews
DPD has a 1.2 average rating from 5,106 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial