And they did it again! Paid £10 to get it delivered Saturday, 7/10/23, just to get an email that says the driver could delivered because I was not at home. I was. Heck the photo uploaded by driver and was not my house. My address is correct, not ambiguous on google maps. No costumer service no one to help. So I am left with another attempted delivery tomorrow without knowing if the driver can actually reach my house. Shambolic…. This is a rip off of money from people can can only receive deliveries over the weekend… there is no way in hell the driver could not find my address, this is because they didn’t have time and make up an ridiculous excuse… because dpd does not have enough driver to guarantee a service that is paid … how is this company still allowed to do business? I will avoid purchasing anything that uses this company and already complained directly to the sender about them as well. They need to ensure delivery is appropriate.
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