Collection arranged for 12/10/23. As no time was given, stopped in all day ready to answer door bell. Now have found a DPD card in the mail box stating that we weren't in when collection was attempted! No time or date on card. Ref number on card is not recognised when trying to re-arrange collection. Have had problem in the past when trying to send parcel by DPD. Had to collect parcel from drop off point and claim charges back. Appalling service. Would not use again. Evri are far better.
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