Worse company ever. Totally incompetent. Tried to deliver to the wrong address several times (with their picture to prove it e.g. showing the wrong house) and then accused me of being out (err I was in, but at the right address). Gave them additional description of the house - they didn't pass this to the driver, so he went to the wrong house AGAIN. I missed three days of work waiting. Their chat helpline was useless. I then got a call to say the driver was returning this evening, so I waited in again - he didn't show - so they lied. Was then given a number to call that was closed. So I've told Samsung (the supplier using DPD) that due to the incompetence of their courier they are in breach of contract. Never again will I use a supplier that uses DPD. And I still don't have my parcel and can't miss another day of work.