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Oksana
Outrageous customer service as well as the delivery service. I have been waiting for the very expected delivery at home while receiving billions of messages from DPD UK about how the driver is nearby, then he is 30 minutes away, then that I am next, and then that the driver missed me when I am sitting right here at home waiting for the doorbell to ring. Now I an expected to go somewhere ON MONDAY to collect the parcel. Any attempts to contact the service via their much-promoted app ended up with two half-hour hanging on the phone, waiting for someone to respond. Eventually, I gave up very frustrated and disappointed. Absolute disgrace
1 year ago
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DPD has a 1.2 average rating from 5,106 reviews

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