Driver Gurdeep is a total LIAR he claimed he missed me today at 1.10 where cctv, myself and his GPS tracker proves he was not anywhere close to this address The company have no contact number to contact the driver, its disgusting that a driver thinks he can get away without delivering parcels not even a contact card was left Customer service representative M was also appalling doesn't give a stuff about the customer only interested in her pay at end of the month. Huffing and puffing down the phone quite clear not bothered Was told I would get a call from a manager 2hrs 30 later still no call No parcel been delivered Company that was used for next day delivery informed of the appalling lack of customer service given by DPD So no call from Customer Complaints and no call from a Manager as stated would happen 03/11 so there is a section where you can amend where parcel to be left to be honest this section is pointless I filled it out to be left in Greenhouse but to knock and ring doorbell 1st, this never happened the driver leaves it outside the front door on a soaking wet mat (the item was in a box) didn't ring doorbell or knock. He clai.s the item was left in porch when he didn't even open the door It's quite clear DPD are not bothered how they treat the customers or the people who use them to deliver the parcel if the company that I used for item gets enough complaints about service then they will look elsewhere.