Is DPD UK at all civilized courier company? It is truly mocking the clients via WhatsApp via automatic robot. Not possible to get a live agent. My post code is noted in their system as “not recognized” 1 parcel today returned to the sender. It is true it is a new built, but if all the other delivery service in Edinburgh can find it (Royal mail, Amazon and other), DPD should also. They have at least our mobile number. On last Thursday someone called me, I clearly explained exactly location, then I saw in system “no address found”. After attempting chat with DPD-not possible because post code was not found. Why then accepted the parcel from sender if “post code of receiver” is not found? Disgusting service, how can it be allowed to operate at all?