Made no attempt to deliver. No call, no doorbell, no card by the door. Took a picture of the building from the street as "proof" of the "attempted delivery". Timings don't make sense either: 11:45 - email & text to tell me delivery window: 13:00-14:00 12:45 - email: Sorry we missed you. This is also displayed on DPD's tracking website, but there it has a timestamp of "13:15" - which is still in the future at this point. 13:20 - by now I've checked for a card by the door, and now I check the tracking website again to find a picture of the building from the street When you complain to DPD they "confirm that the driver's GPS location was at the delivery address at the time delivery was attempted" - Useless, I know they were here, the problem is that being here was all that they did, what they didn't do was attempt a delivery. They mess you around, give you a specific one hour time period on a specific day. Every part of their system and communication presents this as an accurate and realistic delivery window. In reality it is not, you might as well ignore the time slot, ignore the delivery date, just be available to potentially accept the delivery all day every day until you eventually receive your delivery. That reality is not terrible, it's worse than the false image of their service that they present, but it's not that awful. What is awful, is the fact that they lie about the timings and lie about a delivery being attempted. They keep lying at every step to maintain a false image of their service quality. None of this is the driver's fault by the way. It's the DPD company's policies and systems that cause these issues, and the blame is with the people at high levels in DPD's organisation who have the power to change those policies and systems, but keep them like this.