I'm adding DPD to my list of incompetent organisations. My wife ordered a wash basin and cabinet from Amazon which was to be delivered by DPD on Tuesday the 24th of October, items we needed as we were in the process of 'modernising' our bathroom. The DPD driver Darrell came to our house during the afternoon of said Tuesday, knocked on our front door but couldn't get an answer. If Darrell had rang our doorbell my wife would have heard, she was at that point in our bathroom upstairs paintng so didn't hear him knock on ther door. We have a very loud doorbell that we can clearly hear from the upstairs of our house. I know that he didn't ring our doorbell because I checked my CCTV which clearly shows the bell push and for some reason Darrell the DPD driver didn't go near it. Darrell, the DPD driver left a calling card, I checked the DPD website and the parcel's were going to be delivered the following day, Wednesday the 25th of October. Wednesday came and by the afternoon no parcel's had arrived so I checked DPD's website again which said that Darrell, the DPD driver couldn't find our house despite the fact that the previous day Darrell did find our house because he put a calling card through our letter box! I'm now wondering if Darrell the DPD driver can even find his way home at night? Anyhow I rang DPD and spoke with someone named Suyod who promised to contact my local DPD depot and have Darrell redirected back to my house to deliver our parcel's on that same day. Well that didn't happen so I suspect Suyod lied to me. I aslo went on DPD's online chat thing and spoke to someone called Mohd Iliyas who only apologised and couldn't help in any other way saying that she wasn't able to contact my local DPD depot so DPD's online chat is a waste of time also. My conclusion is that DPD are yet another incompetent organisation run by incompetent people!