Firstly, I am forced to award 1 star to start a review. Overall rating is therefore 0.2 not 1.2. Does that satisfy you DPD? No idea of the quality of Supplier's products, and I do sympathise as the reason is down to their poor choice of DPD as their delivery agent. Our order for a quite expensive pair of shoes was placed 19th November and I set my delivery option “leave in selected safe place” same day. The only delivery option was “express 1 to 2 day” for £9. DPD advised delivery 20th and delivery advised that day. It never arrived (how can this be when safe place specified?). Delivery advised 21st, this time with a time window. Text received “Sorry we missed you, won’t be back today”. My safe place was still here. Delivery advised 22nd with delivery window, we waited and watched. Ten minutes into window, text arrived “Sorry we missed you”. No DPD vehicle had passed the house, and the safe place was still where it had always been. 23rd, 4th attempt, delivery advised, and time window given, this time with a tracking map. Delivery text was received mid-window, “Sorry we missed you” which was sent whilst the delivery vehicle was 3 miles and 11 drops away. The safe place remains where it was, undisturbed. I have cancelled the order for a product we are never likely to see. Whilst I have had emails from “Dear Frances”, DPD have made no effort to contact me. Dear Frances, beware with whom you associate, they may ruin your business! At time of writing, I am awaiting refund for the undelivered goods and service not provided