Sat and waited at home for my package when they gave me a one hour delivery window. Then 5 minutes past the time they promised, I got a text saying 'sorry we missed you, we will leave your parcel at your local pick up point" Which was a lie, because I was home and my buzzer was working perfectly fine (called their support centre, and buzz it to show her it was certainly working, because she was also useless trying to make excuse for them). The driver's name is Abdelhamid, probably couldn't be bothered and picked a random house that they can skip thinking we might not be home... I see a few reviews in the same nature, maybe it's something the drivers are doing. God knows.. If I see what company are using DPD, I won't bother doing business with them anymore... pisses me off.. if they don't want to be there or do their job, go and do something else, stop wasting other people's time.