The rating should be in the minus not plus for this company! Here I am waiting for my Smart TV to arrive and get a text to say address query problem with the courier! Will probably never see my parcel this side of the new year if ever from DPD! Got the first parcel from them on time in the Summer okay when I had a parcel delivered first but,the second time was a nightmare! Near on four times they said the driver had turned up and I wasn't there and I was outside on the driveway the whole time they said he had passed by in the van!?!? They are beyond a joke of a company! When the driver did eventually near on two weeks after I ordered my parcel online later show up with my parcel he remained in the van didn't even get out! And to say he had manners would be a understatement! I never want to have a parcel delivered by them EVER again! Never again after my experience with them,and if your reading this take my advice... Avoid big time!