I have been waiting for a parcel that was already delayed by a week. I wasnt at home but spoke to the driver on my Ring doorbell and asked him to leave it in my ‘safe place’ and i told him where my safe place was.
He would not leave the parcel even though i said on camera that I took responsibility and would be home in 5 minutes.
He still didnt leave the parcel. I phoned customer services and told them, they told me that it has to be logged on the system for the safe place and told me that the driver wouldnt return even though he would still be in the area.
Not impressed with dpd on this occasion!
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