Would give a zero stars if possible. First attempt "oops issue has arisen at our depot will update you within 24 hours". 1 week later not been updated. Find out seller has requested they return the item as not delivered. Re-order. "sorry we missed you" without even attempting delivery, plus a photo of a curbside and hedge that is not even in the vincinity of the delivery address. Customer Services made every excuse possible, changing their story every time, which even a toddler would be able to rip apart .... promised that it would 100% be delivered next day. Just received another "oops" message saying "your parcel is delayed due to unexpected issue". Tracking says it never went back to the depot. I am amazed at the shocking lack of customer service when I have spoken with them "through chat", and the fact it is very obvious that someone within DPD has either lost the package and they can't own up to it, or it has gone "walkies". Don't touch DPD with a barge-pole. Even Evri are better !!!!!