Ordered an item for a Christmas present from Poland on 27th november. Dpd had the parcel at hinckley from 1st December. It took myself and the sender a weeks pestering to get them to respond. On 15th December they said the item was being returned to Poland. I suspect they have damaged it. No problem there but why wait until 15th to admit it. The sender now has to wait until 18th December to resend with no guarantee I will get it for Christmas. Thanks DPD. My 11 year old daughter will be overjoyed that no present is there on Christmas day!!!!
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