2 deliveries. First to Post office 3 miles away in spite of me filling in complete details and instructions on line in response to DPD message saying they failed to deliver when promised. Two journeys to collect as discovered PO shut all weekend (12 miles). Second (labelled as plants) dumped in open countryside in sub-zero temp. at side of remote road - not at the property they stated and not with a person. Fortunately spotted by farmer neighbour - "everyone needs good neighbours" DPD says and this is certainly true if you are ever to locate your parcel. The advertised telephone number 0121 275 0500 did not function at all and alternative telephone number I found cut out every time at end of automated voice and beginning of wait-period to speak to a person. Hopeless! Emailed the CEO and got immediate concerned response call from "Escalations Team Manager" but, so far, explanations inadequate. No idea how their address-finding system works or is it just some drivers can't be bothered? Never had these problems before.