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Andreea Kiss
I have been waiting for my parcel at home saying on the app for the driver to call me just to show how important was my parcel. The driver did call me but he didn't spoke and he close the fone ,the thing is that he didn't try to call the second time and he didn't even know at the door because I was at home waiting so bad for my parcel and he didn't knock or ring the bell,he just took a picture and left. I tried to contact DPD to redeliver the parcel and they said they can do nothing today just to wait for my parcel to be delivered tomorrow, if the driver said he was at the door and he put the picture that means the driver is right I didn't answer. I was at home and if someone knocks at my door I can hear, plus I was really expected the parcel. So I was very careful if someone is knocking. All adder companies like Amazon, Royal mail, every they give you a option to have the parcel in the day you expected or at least if you say you were at home they will fix the problem. It's not the first time DPD is doing this to my deliveries but this time it was a very important parcel.
1 year ago
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DPD has a 1.2 average rating from 5,102 reviews

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