Seems that DPD customer service and drivers are following some type of protocol on how to give the worst service. Some of the other reviews are saying the exact same thing happened. 10th order via DPD ‘sorry, no one was in’ when there was no knock on the door or ringing on the intercom as we were sat at home. Then calling DPD customer service met with argumentative agent who insisted the driver was at the front of the building but couldn’t show me any picture to prove it. I kept asking them to show me a picture but kept telling me to check the app which I was on and there was no picture uploaded. Drivers and customer service are liars. Drivers name was Mohammed in East London area. I wish I could say avoid at all costs however companies still seem to use this incompetent courier without allowing the customer to choose.