I bought a vacuum cleaner from Curry’s last Monday and was advised the delivery would be Tuesday so soon all good I then answered the DPD message to say I would not be in and told exactly where to leave it even got given a verification number to prove I was me followed all the correct channels. It arrived at the time given as I saw it on my cctv, however it was taken to the drop off point which was the same distance as my local Curry’s store and the reason I ordered it online was for the delivery. I then phone DPD and was told that the only way I could get it was to collect it so as I do not have a car this was out of the question so she said it was my only option then I asked to speak to a manager she said one would phone me within two hours which didn’t happen. After two hours I phoned Curry’s and asked them if they denied it being left unattended because on the form it said the only way they would not deliver was if Curry’s refused and that it was at my own risk which I agreed to. So now it has gone back to Curry’s to then be collected and delivered again over a week later!
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