They were once the Rolls Royce of delivery companies, they're now a pitiful Postman Pat tribute act. Every delivery turns into some kind of children's TV episode, it's not called Guess Who? It's called Guess Where?
You get a message that your parcel has been delivered with an accompanying photo of a random pair of feet on an internal doormat. The only thing you have to go on is the colour of the internal carpet, the state of recipients toe nails and maybe a snippet of the shade of the doorstep if you're lucky. However, if they're feeling really cheeky they'll take a random picture of a house 4 miles away from you and say sorry we missed you... Of course you did, an asteroid 4 miles away would've missed me too.
But the real gem is when you get a delivery notice, and you recognise the house a few hundred yards away. So you whizz round there only to be told by the owner that he took a photo then realised it was the wrong address and took it with him. This leads to the unfolding of a massive mystery, because he's about to drop it somewhere else and the system won't ever know where that it. This then leads you to get into the car and start driving around looking for him, let's say his name is Rajinder. You end up stopping around 10 Asian looking drivers with no luck. Around 2 weeks later you're expecting another order, and it's Rajinder again, so this time you get into the car and track him down using the map before he gets to you. He remembers the drop off and kindly informs you that he eventually delivered that parcel to a pub 1 mile away from where you live. A pub!!! Fortunately the package was at said pub & it had been opened, but nothing was taken.
Advice, set up what3words on the DPD app and take a photo of your premises. It's not bulletproof but it has helped.
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