After taking a day off work to stay at home and wait for a delivery, the driver arrived..sat in the van without getting out and then marked as failed with no answer. The customer service team was useless online, on the phone and using the WhatsApp number. Finally got it so it was guaranteed for next day before 12 and at 12.20 I'm still waiting on the driver to arrive and now going to be late for work!. No compensation offered and simply as a company they don't care. This isn't the first time we've had problems. A few months ago a driver took it apon himself to walk in to my home without even knocking!! Then got aggressive when confronted The next time.i place an order with a company I will be checking there delivery user and if it is DPD I will.not.be buying