It seems like the DPD couriers drivers don’t know how to knock doors. How can they missed us if we are just in our house waiting for them as we paid extra cost for convenient time for to receive the item. This happened twice already and was very disappointed with the service. The next time I buy an item I make sure not to use DPD anymore. I even call customer service for help and Miss Ritika said that there’s nothing that she could do. I even asked her what happened to driver and she said theres nothing that she could see in the system what really happen to the driver and my item. She said that the item will be delivered next day and I explained to her that that’s the reason why we paid extra for the delivery so that we can be at our house receiving the items. I will attached proofs of my 2 items below that that is not delivered.