I had a valentine surprise lined up for my partner . I managed to source it on ebay as it was sold out elsewhere . 13th February DPD arrive with the much anticipated parcel . Sneering contempt was employed to dismiss my protestations when informing the driver of the fact he had been supplied with an incorrect phone number and thus I had no pin number although as I was in my home I could supply even the details of the ebay transaction to verify it was indeed a valentine gift . 14th February rolls on and he returns even more mocking and aggressive than previously and subjected me to ridicule -"not my problem" when I asked who to contact to rectify the error . I attempted to schedule a re delivery but contrary to company protocol the driver had returned to sender . This is by far the worst treatment by any delivery person I have ever been subjected to .