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Anonymous
Absolute rubbish delivery company. Why do people use them? Paid express delivery for my item which dpd failed to collect on the Thursday for delivery Friday. Tracking updated Saturday 3am saying it was at the depot. Waited all day no parcel. Phoned customer services who said contact the seller?? She couldn't contact the depot they shut 12pm and are closed Sundays. My point is update tracking! Let customers know what's happening! We specifically wanted next day delivery and paid for it due to there being someone home! Now we wait until it may or may not arrive when we are home! It's a lottery with DPD drivers are overworked and underpaid and this shows in the non service us customers get .
10 months ago
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DPD has a 1.2 average rating from 5,066 reviews

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