They don't even deserve one Star!!! I ordered a pair of boots last Thursday and paid extra for next day delivery. I was advised that my parcel was being sent by DPD. I have previously had experience of them leaving a parcel at another property one quarter of a mile away, but fortunately a neighbour recognised the photo of it. My heart sank!!
The next dat DPD advised me that my parcel would arrive in the afternoon, then later that it was delayed but would be there late evening. Coincidentally, my wife had a parcel on the same van and she rang the supplier who told her that the DPD van was in a village 4 miles away, just as DPD told me that the driver couldn't find our property! What a surprise, he was in the wrong village. Then I was advised that the parcel would arrive Saturday. Didn't turn up!! Advised it would come on Sunday. It didn't, but my wifes did from the same depot.....couldn't organise a pee up....etc
On Monday, my parcel arrived four days late! To add insult to injury.....the boots were not a matching pair and the supplier arranged a collection by DPD. He did arrive and collected. However, the details of the parcel that he left on the card, are not being recognised by DPDs website, saying that they are incorrect!!! What a dreadful company! I am still searching for the whereabouts of my expensive boots!!
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