I had a delivery for my repaired phone coming back yesterday between 10am and 11am. My wife was home all day but they didn't deliver it!! They apparently arrived at 10.01am but my wife was home. Either they knocked on the door and walked off like they usually do. My wife probably looked through the spy hole and saw nobody there and thought it was the usual kids who just knock on the door and run off. I needed this phone yesterday as Samsung are still waiting fir the phone sent in exchange for £295. I sent an email to the CEO but have heard nothing back....surprise surprise!!! The Manager of DPD didn't call as I asked either. Just a pathetic company that doesn't care about their customers!!