cancelled a Tesco Mobile and they arranged for DPD to collect the phone. I was given a date for collection. DPD then gave me an hour slot . My wife cancelled her plans because the time slot clashed. She waited for the driver to turn up. They never came. I then received a message from Tesco mobile stating that when the Driver came to collect the phone they were advised by the customer that the package was not ready for collection. This is a bare faced lie my wife was home and never left, our cameras never picked any attempted collection up. When we phoned DPD to complain the call handler hung up on us. I predict DPD will not be in buisness for too long with this kind of disgusting behaviour.
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