DPD not for pharmacy or housebound deliveries DPD was to deliver a chemist parcel to my elderly parents who are unwell. They didn't get an answer so decided to drop it off at a local shop instead completely defeating the purpose of ordering it online for delivery. When I tried to rearrange delivery or complain there was no way to do so. Just went on a loop tracking it to be sent back to where I started. There isn't even a way to complain. Poor service, poor website, a complete waste of time and energy. Do not order anything from a chemist or similar for delivery to anyone who can't go collect it because these people just don't care. Date of experience: 18 March 2024