Absolutely the worst service and the worst drivers I've ever had an experience with in my life. I had a delivery due for 11am-12pm today which was critical for work. I then have the dpd driver turn up with absolutely ZERO intention of waiting longer than 30 seconds at the door. he turns up to the correct address (which was a shock to me), doesnt knock on the door or call the number attached to the delivery note, he takes a picture of my front door to show he was here and then leaves instantly. As Im opening the door I see him drive off, and its all caught on camera. I called customer service to get it rescheduled today as the parcel is for work and then the customer service advisor Suhail denies it and say it will come tomorrow instead. I asked him how am I supposed to know if my driver is here if he doesn't knock, ring the bell or call me, he claims and agrees that I should have stood outside the house for the hour time period The customer service advisor was reluctant to give me his name and the drivers name. Unacceptable customer service, unacceptable behaviour from the driver Harbind. I want a copy of the call recorded sent to me and I want an email to send the video of the driver. Give me my package too.