This is the second time within two days I've received notification that the driver missed me. I have a Ring doorbell and it detected no movement near my flat at all. I use the app too so the second option was "Deliver to any neighbour" and it looks like the drivers didn't attempt any of them and now I have to collect it from a random Matalan that's not even near me on another day. I was told they have a policy called "Can't Wait" but it loons like the driver utilised this as an excuse after being over half an hour late to my time slot.
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