The most incompetent delivery company on the planet, and I thought the bar was already low. I watched the tracking info for my delivery due yesterday (4th May 2024) for camera equipment worth over £1500. I saw the van drive past my home, onto the estate where I live. I was the next delivery. A few minutes later, I saw the van drive away. Puzzled, I checked tracking again...nothing. Five minutes later, I saw a message to say the parcel had been delivered and a photo of the bottom half of a front door, someone's feet and, presumably, my parcel. Not my feet or front door. So, not only had someone with a completely different name to mine (the one on the actual parcel!), but it was delivered to a different address with a different postcode. How??? How is that even possible? I visited the DPD website, anxious to contact them. The tracking page just kept looping around the 'congratulations, your parcel has been delivered', with no option to notify them that it really hadn't! So, I tried their WhatsApp link...nope, the link was broken. I then found the number elsewhere and sent a WhatsApp message. No human, just an automated system telling me how sorry they were. Then I rang their CS number. Spoke to a lady in India who took the details and put me on hold.... In the meantime, my front doorbell rang...a gentleman stood there with my parcel. He explained it had been delivered to his address and the same thing happened with someone ele's parcel last week. Thank goodness for honest people!! What a truly awesome thing to do. So, in a nutshell, a random stranger got my parcel and managed to deliver it to me when DPD, supposedly the experts in parcel deliveries, failed not only to check the name, but also the street and postcode. Did the driver just pick a random house?? So, moral of the story is...DPD are bloody hopeless and I'd never deal with them again given the choice!! Buyer beware.