If I could give 0 I would. All week being told they tried to deliver my parcel, when going online it actually was 10-20 minutes before time frame when I would get the notification that they tried to deliver. Finally contacted dpd after 10 calls with different people telling me the same thing "we will get it send back out the next business day" wait in all day, take unpaid leave from work fir no parcel to be delivered, get told the driver rung the doorbell and knocked, I was by the door the whole time. They just lie to you, ended up cancelling my parcel through the direct company as I'm not able to take more time off work just for it not to arrive. Very ride staff and hang up on your when you try and talk to you, they talk over you multiple times and don't actually listen to your concerns, tried putting a complaint in and got told that they don't have a complaints team.