I would give no stars if possible. I was given a one hour time slot , driver tried to deliver one hour earlier than that time slot. I phoned and person I spoke to said he would contact the larkfield depot to contact me to re deliver today. They never phoned , they just re arranged the delivery for tomorrow. But they had said that they spoke to me. I phoned again to complain further. Spoke to a manager who said she would try to contact them to get delivery for today as the driver tried to deliver outside of the time slot which goes against company policy. I have been given priority delivery of before 12 tomorrow ! When I have a one hour time slot which was not followed please tell me where I have been helped or given great customer service , because right now I have been given no help at all I feel like I have been given a real disservice today. To say I am really not happy is a true understatement right now