Absolutely bloody useless, impossible to contact a PERSON, they don't knock they just dump the parcel and run, they damaged my parcel and didn't let me or the supplier know, their chat is a bloody robot no possible way to chat with a living being, their customer service number IS NOT customer service again a bloody robot, they simply DO NOT allow person to person contact by phone or app or chat, unfortunately i can't chose the courier if I did dpd WOULD NOT be on my list of options. An absolutely diabolically useless "courier / parcel delivery" company. Complaints option not available, they simply don't care about their customers!!!!!, it's all about MONEY, I couldn't leave zero stars as that options not possible