Very terrible delivery company. I was waiting for the parcel the whole morning without even sleeping even after our night shift. I was at house 18 and was waiting outsides of the front door since the driver is at house 15. Then, I went insides the house for about 1 min to drink water as he was still at house 16 on map. Driver popped up in front of my house suddenly, took a front door picture without knocking and drove away. When I saw him going away, I tried to call but he was gone. I saw other people have the same problem that drivers driving away by taking a picture of the door and left the note of "failed to deliver" without knocking. I was so angry and tried to contact customer service but they said there was nothing they could do and they would deliver my parcel tomorrow again. Then, they left the chat without letting me finish my complaint and blocked all access to contact them. It was very terrible as I put too much effort for waiting the parcel without having any sleep or going out but the put zero effort. This company deserves to fail their business sooner.