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Anonymous
Title: Extremely Disappointing Service from DPD Delivery Company I recently had the displeasure of dealing with DPD, a delivery company that has consistently provided a subpar experience. In the course of this year alone, I have had a total of 12 deliveries from them, and to my dismay, not a single one arrived as promised. One incident that particularly stands out is when I discovered a parcel left abandoned on the side of the road, a whole mile away from my home. Thankfully, a vigilant neighbor spotted it; otherwise, it could have easily been lost or stolen. This blatant lack of care and responsibility in handling deliveries is deeply concerning. Moreover, DPD proves utterly unreliable when it comes to urgent deliveries. They simply cannot be trusted to deliver on time, especially when time-sensitive matters are at stake. This unreliability has cost me both time and money, particularly when essential items for work fail to arrive as expected. Attempting to address any concerns or issues with DPD is an exercise in frustration. It seems that the company's customer service is entirely automated, making it impossible to speak to an actual human being. This lack of human interaction only exacerbates the already frustrating experience of dealing with their consistently poor service. Considering the numerous mishaps, untrustworthiness, and woeful customer service, I strongly discourage anyone from using DPD for their delivery needs. If you value the safety and timely arrival of your packages, it is best to look for alternative delivery options that prioritize professionalism and reliability.
5 months ago
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DPD has a 1.2 average rating from 5,015 reviews

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