Hopeless company, worse than Evri. They emailed me to give me a delivery time slot so I came home early and waited in, then the courier didn’t bother delivering it, instead took it straight to the post office and emailed me to say ‘sorry I’ve missed you’ , I couldn’t complain online as the courier hadn’t left a calling card with a reference number ( because he hadn’t been). I called and spoke to a lady after queuing on hold for 10 mins who asked me to hang up because there were two people on the line . Called again and was told my parcel would be sent back to where it came from if I couldn’t collect it. What’s the point of giving an address if they can’t be arsed delivering it? They won’t be my choice if I need to use a courier . DPD is not a courier company, they dump your parcels to wherever is convenient for them. Assholes .
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