Terrible service from DPD. On three separate occasions parcels were to be collected from my home address and on all three occasions I had a message informing me that there was nothing to collect. On the third attempt to collect my parcels I watched the driver from my window slow down pass my house and take a picture of my house from his driver seat. He never stopped he never got out of his van and he didn’t knock at my door. I have to keep rearranging for the parcels to be collected making me look like I am at fault. This morning after rearranging for the parcels to be picked I again watched from my bedroom window and the same thing happened, driver slowed down took a picture and drove on pass. I then went out and waited for him to come back and had to wave him down. He assured me that he knocked. He was very unhelpful saying that he would be back this afternoons (did he think I was an idiot as if he was going to come back- I don’t think so) I stood my ground an insisted that he took the parcels, he was not very happy because he had already informed the depot that there was nothing to be collected. These drivers are taking us for fools. Do Not Use DPD.
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