I ordered a home gym and accessories from high street TV and was advised my delivery would be through DPD. To make things less laborious and due to the amount of Calamitous errors made by DPD I shall bullet point. 1) Waited in for delivery nothing arrived during window. DPD continued to advise driver a little behind. Waited all evening and didn't arrive. 2) contacted DPD who advised me my item would arrive tomorrow. 3) delivery was made but only for 2 accessories and not the gym. Driver stated I would have to phone DPD. 4) phoned DPD had difficulty due to operatives English language limitations. She stated that they would send me gym tomorrow. 5) waited in for 3rd day and nothing arrived. Complained to DPD and high street TV. 6) high street TV advised me that gym would arrive tomorrow. 7) Gym did not arrive after waiting 4th time. 8) contacted High st TV who advised they would investigate. Got back to me stated DPD finally admitted they had damaged the item seriously. By now me and high at TV are fuming and cannot believe the utter incompetence. Still no contact to me from DPD and no apology. 9) High st TV advised they will send me another gym and pay for next day delivery. 10) waited for delivery for 5th time and recieved a message from DPD advising me my delivery would not be made. 11) Advised High st TV who are really struggling to believe this is possible especially as they had paid for next day delivery. They contacted DPD who advised them that the second gym has now been damaged! 12) Geoff contacted me and told me that yet again DPD had stated they will deliver tomorrow. So gym eventually arrived after 6 desperate delivery promises being made resulting in much inconvenience for me and much expense to high st TV. As of yet despite a complaint and contact DPD have made no contact and offered no apology or explanation. People have mentioned that due to me putting on a poor rating early on in this farce the further calamitous incompetence was possibly deliberate. I am not sure of that but I am struggling to believe a company as large as DPD can be that incapable of safely delivering a parcel within the UK.So I am now refusing to buy from sellers who use DPD and yes I may be cutting my nose off but I refuse to go through the stress and inconvenience that I was put through without any form of apology again. So if you want to sit in waiting for 6 days getting third party promises of delivery, have your items damaged and your complaints not piercing the thick skin of them, then give DPD a try. If not go elsewhere! I certainly think high st TV are looking at the contract they have with them.