erview Reviews About DPD UK Reviews 1,772,063 • Excellent TrustScore 4.5 out of 5 4.6 VERIFIED COMPANY In the Courier service category www.d pd.co.uk Company activity See all Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 20% of negative reviews Replies to negative reviews in < 2 days Reviews 4.6 1,772,063 total 5-star 85% 4-star 3% 3-star 1% 2-star 2% 1-star 9% Ben Kavanagh 4 reviews Rated 1 out of 5 stars 10 minutes ago Even 1 star is too high praise. Worst "delivery" company I've ever had the misery of having to deal with. (And considering delivery is their sole purpose, DPD don't ever seem to be able to deliver anything but bafflement and frustration.) Time and time and time again DPD somehow manage to louse up my delivery - usually it's drivers who just can't be bothered to walk the flight of stairs up to my flat. (I've even caught them taking the 'sorry we missed you' photo from the car park on multiple occasions.) Royal Mail manage it with no drama. Domino's Pizza likewise. Even pained conversations with Uber Eats drivers get here in the end. Even Evri. EVEN Evri. But when I get a DPD tracking number my heart just sinks because I know it's going to be like running the Spartathlon to even be in with a chance of intercepting my delivery. Walking up to a customer's property and knocking on their door is a CRUCIAL part of delivering something - I don't deliver things and don't claim to be an expert on deliveries, but I *just know* that. I'm not sure how one of the world's "leading parcel delivery networks" fails to cover this in their driver training. Customer service is similarly appalling - usually it's just 'we can't help you' or 'your parcel has been delivered to a shop 2 miles down the road'. 'It's a big parcel and that won't work for me, can you come back tomorrow?' 'No we cannot but your sender is aware.' Okay so that solves my problem then does it? Tell you what, send me a uniform and put me on your payroll and I'll happily deliver my own parcels to myself shall I? Have made formal complaints in the past. Never get anything back. And don't even try and brag about your CO² emissions - with the amount of times you're having to unnecessarily go back and forth to return parcels to senders, you're about as environmentally aware as thermonuclear warfare. Here's a tip DPD: if you don't like delivering things maybe consider stepping away from being a delivery company? Until next time I'm doubtlessly forced to deal with you.